faqs

How much time will it take to clean my carpet?

Generally, it will take approximately 20 minutes per room. This time can vary greatly with respect to the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Won’t water damage my carpet?

Water can damage carpet if it is improperly extracted. However, the method used by Auckland Carpet Cleaner removes 95% of the limited water with Auckland Carpet Cleaner industrial-strength vacuum. In addition, it’s the method that most carpet manufacturers would suggest.

How much time will it take for my carpet to dry?

Drying time is determined by humidity levels, airflow to the room(s) cleaned, and the type of carpet. Generally speaking, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed the process. Although it typically takes 2-24 hours for the carpet to dry, you can walk on it as soon as we are finished (just don’t forget to remove street shoes first to avoid re-soiling).

Does cleaning my carpet makes it soil faster?

The problem is caused by residues being left in the carpet which attract dirt. The modern methods we use rinse almost all of the cleaning agents out of the carpet so that it will not attract dirt.

How much time do I have to wait to permit my children or pets on the carpet?

The carpet may be walked on with clean feet or indoor shoes right after cleaning; however, we recommend restricting activity on the carpet to this foot traffic until it is completely dry.

Will the cleaning agents employed cause harm to my children or pets?

Auckland Carpet Cleaner basic cleaning solution is nearly the same as laundry detergent. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet and your children or pets.

Do I have to move my furniture prior to the arrival of the crew?

We are professionally trained to move your furniture, and put them back to its rightful place when cleaning is finished. We do advise you remove items off of your furniture such as electronics, plants, lamps, and knick-knacks.  We will move almost all furniture that can be safely moved by a two-man crew. There are some items we will not move, including: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, billiard tables, and so on.

Should I be home while my carpet is being cleaned?

It is not required that you be home while your carpet is cleaned because we are thoroughly trained professionals you can rely on. To be able to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern with regards to the care of your carpet.

Is it possible that both my area rug and the carpet it sits on cleaned at the same time?

Yes. However, the area rug can’t dry over the wet carpet. The area rug has to be taken to a clean hard surface to dry. Occasionally, Auckland Carpet Cleaner technicians will bring your area rug to a special facility to be cleaned and deliver the rug back once it is totally dry.

What do I have to do if the spots that were cleaned reappear?

Despite the fact that most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface following cleaning. Should this happen, contact your local Auckland Carpet Cleaner at 376 7007 as soon as possible. They will be able to help you resolve this concern.

How do you guarantee customer satisfaction?

We are pleased to work with you to correct any situation that may come up. In some instances this can mean spot cleaning specific areas of concern or even completely re-cleaning the areas under consideration. In the end, we’re not satisfied unless you are.

Auckland Carpet Cleaners 09-489 5599


Contact Your Local Area Technician

Auckland City

Auckland CbdEpsom,
HernebayMt Eden,
NewmarketPonsonby,
ParnelWesthaven

North Shore

AlbanyBirkdaleBirkenheadBrownsbay,DevonportEast Coast Bays,GlenfieldGreenhieth,
North AucklandNorth HabourMilford,MurraysbayTakapuna

West Auckland

Glendene, Glen Eden,Henderson, Hobsonville,Massey, Mt Albert, Mt Roskill,New Lynn, Point Chevalier, Te Atatu, Titirangi, waitakere City,West Habour

South Auckland

East Tamaki, Greenlane,Mangere, Manukau,Manurewa, Mt Wellington,Onehunga, Otahuhu, Otara,Papatoetoe, Penrose,Pukekohe, Papakura

East Auckland

Bucklands Beach, Botany,Dannemora, Eastern Bays, Eastern Suburbs, Ellerslie Glen, Innes Halfmoon, Bay Howick, Panmure,Pakaranga, Remuera St Johns

Hibiscus Coast

Helensville, Dairy Flat,Orewa, Rodney District,Silverdale, Wairewa,Warhworth,Whangaparoa


Carpet Cleaning for Health

Cleaning your carpets can improve the overall appearance of your home, no doubt about it. The cleanliness of the floor has a huge impact on how clean the home looks on the whole. Having carpet in your home adds to the warm cozy feel of it, especially in the winter when comforting textiles like this are preferred over tile, wood, or cement. Still, if you choose to have carpeting in your home, a certain amount of care is required to maintain its beauty and non-allergen qualities. Perhaps you have not thought about carpet cleaning for health, but it is true that professional carpet cleaning can be good for your health. Here are the top four ways in which this statement is true.

1. While more than these types of carpet cleaning techniques can be used, there are two kinds that are capable of killing harmful bacteria living in your carpet. These are the hot water extraction method and steam cleaning method. By removing bacteria, you decrease your chances of either having an allergic reaction or developing an illness.

2. Fecal germs from animals can be particularly harmful to people. If you have ever had to clean up messes from pets or babies, you probably disinfected the surface of the carpet, but if the mess was allowed to sit for an extended period of time, the germs could have sunk deep into the carpeting. The only way that cleaning for health can be performed at this level is to hire a professional carpet cleaner to get through to the backing of the carpet.

3. Indoor air quality of your home can be improved when the carpet cleanliness is maintained. When cleaning for health is neglected, the indoor quality of air can be 10 to 100 times worse than outdoor air, even with outdoor pollution. By properly maintaining your carpet, you can improve the quality of the air you and your family breathes.

4. The overall health of your family is defended. It is logical that a clean home interior discourages the development of sickness. Cleaning for health goes beyond just getting your carpets cleaned, but it is certainly not a facet that can be ignored.

Today, there are several ways that carpets can be cleaned to help you improve you your health. The professional you hire will make their cleaning decisions based on the manufacturer’s recommendations. If you are ready to begin cleaning for health, having your carpets cleaned can be the first step.