Our Carpet Cleaners Reviews
testimonial_pic

Such a thorough, professional job, thanks again Auckland Steam ‘n’ Dry - Sandra

I was going to replace my grubby looking carpets before Gavin absolutely transformed them, I’m so happy. My Carpets look like new again :) Thanks so much guys

- Debbie

Carpet looks great too. I will definitely be recommending you. Excellent Job!

- Peter

Read on for Reviews & Testimonials from Very Happy Clients

Untitled-4

focusgroup_logo

To, Auckland Carpet Steam n Dry
PO Box 21-087
Henderson
Auckland

Dated 26 July 2002

To Whom It May Concern :

With regards to our recent flood at our premises in Farnham Street :

We would like to say Thank you and to let you know how impressed we were with your fantastic carpet flood drying & cleaning service given to us by your carpet cleaner technician Philip. He was here immediately and offered valuable advice and solutions to our problems. We were also impressed with the follow-up of having the carpet re-laid and cleaned cleaner than we had ever seen. Your communication with us was outstanding in regards to the ongoing process.

Please pass on our thank you to all concerned. We will definitely be recommending you.

Yours Sincerely,
Adele Harkness
Office Manager
Focus Group
Parnell
Auckland

Untitled-4

utopia_logo

To,
Auckland Carpet Steam n Dry
PO Box 21-087
Henderson,
Auckland

13th August 2003

To whom it may concern, Auckland Carpet steam n Dry undertook the carpet repair, steam cleaning and colour restoration of our office carpets.
I found them to be very satisfactory. I make note that the colour restoration is a new service and has made a very marked improvement to the look of our cleaner carpets.

P.G. Wrigley,
Grounds Supervisor
Auckland Show Grounds
217 Greenlane West,
Auckland
Ph: 6389969

Untitled-4

ansette_logo
General Manager
Auckland Carpet Steam ‘n’ Dry

Dated 16 Dec 1998

Subject : Thank You

Dear Sir/Madam
We wish to express our gratitude towards the excellent carpet stain removing service we received from your company last night. We would like to thank further for their friendliness and professionalism in their positions.
Your steam cleaning service were affordable and efficient, as we would highly recommend your company to anyone. Again, thank you for your prompt help inn solving this stain removal problem for us. I now consider you t be the best carpet cleaners in Auckland.
Have a very merry Christmas and a happy new year.

Yours Faithfully,
Heather Kaulima
Head Office: 30 Ponsonby Rd,
Ponsonby
Auckland
Telephone: 3092222
Date 16 Dec 1998
Fax No : 8365498

Untitled-4

city_logo
PO Box 7564
Wellesley St
Auckland
Tel 09-3073388

21-08-2002

To whom it may concern

This letter is to certify that ewe have used the services of Auckland Carpet Steam n Dry Cleaning for approx 10 years now. We have always found their carpet & upholstery cleaning also flood restoration services to be efficient, prompt and extremely accommodating the special hotel requirements.
The quality of work was of the highest standard at all times. We have no hesitation in recommending this company s services.

Regards,
Christine Hohaia
Housekeeping Manager

Untitled-4

nz_logo
26th October 1998

Auckland Carpet Steam n Dry
P.O. Box 21-087
Henderson

Dear Mr Stephens
The Purpose of this letter is to let you know how pleased I was with your employee Jason Brownlie. I appreciated Jason s excellent customer service, which I have found is a rare quality in today s workforce. Because Jason did such a wonderful job on cleaning my carpet and lounge suite. I would simply like to take the time to say thank you, along with my intention to recommend Jason and your company to any one who requires the services of great steam cleaners.

Yours Sincerely,
Noelene Clarkson
New Zealand Rent a Car
Centra Auckland Airport
Phone 0800-112-345

Untitled-4

MOST RECENT START HERE

From: Eric van der Sluis

Sent: Thursday, 12 March 2015 11:23 a.m.
To: To: Mary Stephens
Subject: Re: our clean today

Good Morning

I want to say what a great job Gavin did for us today. What a lovely
friendly professional person he is.

He told me it is his 21st anniversary of working for you today. What an
asset he must be to your company. I do hope you recognize that wonderful
achievement of long-service from him. A bottle of bubbly perhaps!

Kind regards,
Joanna van der Sluis

Untitled-4

From: Rebecca Macky

Sent: Thursday, 5 March 2015 5:56 p.m.
To: Mary Stephens
Subject: Re: Carpet Cleaning

Could you please tell Steve, sorry to miss him, he has done a terrific job.

Kind regards,
Rebecca Macky
Environmental Counsel
+64 21 933 989

Untitled-4

From: Matthew Game-Ricketts

Sent: Wednesday, 4 February 2015 12:41 p.m.
To: Mary Stephens
Subject: Re: Feedback

Good Afternoon Auckland Carpet Cleaning,

I recently had some carpet installed under the job number 122828, I believe the installer was Craig.

I work in the customer service industry and know how crucial feedback is, so I would like to take this opportunity to thank you for your impressive service.

I called up requesting my carpet to be installed on 2 February 2014, I was booked in and the job was completed on 3 February, a great turn around.

I received a call from the installer informing me that the measurements were slightly off and that it would not fit perfectly, he requested what to do and I informed him to do the best he could.

I returned home that night to see the job was immaculate and the carpet had been laid in a linear way and cut to fit with the pattern facing the other way which I was informed about. Although I admit I could hardly see the difference due to the quality of work.

Come the next day I received a phone call from the installer just inquiring about the work and following up on the job to see if I was happy with it, a very nice touch and really appreciated.

My thanks for sorting this issue out and it is greatly appreciated and please extend my thanks via the management to the installer as well.

Regards
Matthew Game-Ricketts

Untitled-4

From: David Anderson

Sent: Tuesday, 26 May 2014 11:53 a.m.
To: Mary Stephens
Subject: Re: steam Clean Job, 47-51 Patiki Road, Avondale.

Hi Mary,
Phil did a great job, the carpet has come up a treat.
Thanks.
Kind regards
David Anderson
d/d: 820 1548

Untitled-4

From: Fyfe Sails

Sent: Thursday, 15 May 2014 11:53 a.m.
To: Mary Stephens
Subject: Re: Carpet Drying 227 Taniwha St

Dear Mary,
I would like to thank Graeme Stephens and Rose for drying out my flood. I was so concerned about future mold problems. They done a great flood service carpeting drying and the walls etc
I have told my insurance company how pleased I am. Please tell them.

Best Regards
Fyfe Sails

Untitled-4

From: Marcus Tetro
Sent: Wednesday, 14 May 2014 10:27 a.m.
To: info@steam-n-dry.co.nz
Subject: invoice 564930, tetro, 17 rewiti ave, takapuna

Just to say thanks for the great service.
Also, I have paid this invoice $189.00 + GST = $217.35 incl GST today.
Kind regards
Marcus

Untitled-4

From: Fran Mcdermott
Sent: Wednesday, 26 February 2014 9:07 a.m.
To: Mary Stephens
Subject: Re: Carpet clean

Thanks. Can we please have the man who came previously? He did such a great job. Do you have on file who it was? I would like him back please.

Fran McDermott
Island Media

Untitled-4

 

From: Dave Anderson
Sent: Wednesday, 5 February 2014 8:18 a.m.
To: Mary Stephens
Subject: RE: Best Carpet Cleaners

Hi Mary

The guy did a great job of cleaning our place yesterday, I wish I heard about you earlier as previous steam cleaners done unsatisfactory jobs

Cheers
Dave

Untitled-4

From: Kim Galbraith [mailto:xxxxx@keytrack.co.nz]
Sent: Wednesday, 31 July 2013 10:10 a.m.
To: info@steam-n-dry.co.nz
Subject: Galbraiths – 14 Chiania Place

Hi. I have made payment of our invoice 605917 for $138.00 electronically this morning.

I just wanted to let you know that Keith did a fantastic job removing the nail polish that was spilled on our carpet. This was a major spill, not just a drop!

He was a pleasure to deal with from the moment I met him. He was very professional and personable. I believe he is a fantastic ambassador for your company. And because of Keith, when our carpets require a clean, I will definitely contact you in the hope of getting him to do the job. Thank you so much for quick, efficient and friendly service.

Kim Galbraith

Untitled-4

From: Jennifer Barnes [mailtoxxxxxxxxxxxx
Sent: Wednesday, 18 September 2013 8:26 p.m.
To: Graeme Stephens
Subject: Re: Carpet Cleaning

Good Evening Mary

Job # 115569, I have transferred $136.85 including gst into your bank account for the steam cleaning I received by Gavin today.

Gavin was a real pleasure to deal with , he was friendly and has done an excellent job on cleaning my carpet looks like new!. I will definitely be calling on Gavin in the future to clean my carpet again.

Thanks so much Jen

From: Sandra Robinson xxxxxxxxxx
Sent: Wednesday, 15 February 2013 11:09 a.m.
To: Mary Stephens
Subject: Re: Carpet clean

I would just like to thank Dale for doing some amazing repair work on my carpet, I so so happy that there is no need to replace the carpet now

Kind regards

Sandra RobinsonUntitled-4

Untitled-4

From: Paula Harris xxxxxxxx
Sent: Tuesday, 20 January, 2013 9:02 PM
To: Stephanie Irwin
Subject: Re: great job

Hi Stephanie
just wanted to say that Graeme did an such a profesional job of flood drying and the carpets come up great and no smaell. Thanks again!
Cheers,
Anna

Untitled-4

From: Marny Simmonsxxxxxxxxxxxxxxxxxxxx
Sent: Friday, 16 May 2012 11:07 a.m.
To: xxxx@steam-n-dry.co.nz
Subject: Thanks

I’d just to say thanks for a very good steam clean. best carpet clean Ive had.

Kind regards
Marny

Untitled-4

From: Valma Sherwin
Sent: Wednesday, 11 April 2012 2:56 p.m.
To: xxxxxxxsteam-n-dry.co.nz
Subject: Lovely steam clean

Can you please thank Dale and Kieth for such a lovely clean

Regards
Valma

From: Geoff xxxxx
Sent: Wednesday, 14 February , 2012 2:39 PM
To: Graeme Stephens
Subject: RE: PaulHi Graeme

Just wanted to thank you for great service. Paul cleaned my carpet very well. Great service.

Thank you
GeoffUntitled-4

 

Untitled-4

From: hayley xxxxxx
Sent: Wednesday, 18 December 2011 1:51 PM
To: Mary Stephens
Subject: Re: booking

Hi Mary
Just wanted to let you know how delighted we are with the job you guys did on our carpet. It looks brand new! Much obliged Hayley

Untitled-4From: vanessaxxx
Sent: Wednesday, September 14, 2011 2:18 PM
To: Graeme Stephens
Subject: RE: Tax Invoice – (24497789)Hi Graeme

Just wanted to thank you for great service. Can’t remember
the guy’s name who cleaned my carpet but he was friendly and
gave great service.

Thank you
Vanessa

 

Untitled-4

14th August 2010.
The Auckland Steam ‘n’ Dry Cleaning cleaned the carpets in all four rooms of my rental home. The technician pre-treated all spots and thoroughly steam cleaned each room. I found the company listed on google carpet cleaning reviews with a large number of positive reports so I decided to give them a try. The Auckland Steam ‘n’ Dry Cleaning receptionist was extremely professional and friendly on the phone and scheduled the steam cleaning service right away with the offer of the whole-house special of $129. The cleaning technician, Gavin arrived punctually and was thorough, personable and professional.

I paid at the end of the job with a cheque. The carpets look like new! I will definitely use Auckland Steam ‘n’ Dry in the future… I highly recommend them!

Untitled-4

Dear Graeme,
I wish to comment on the fabulous job that Philip did cleaning the carpets in my rental! He was thorough, personable and yet professional. Please give him my regards! I will highly recommend Auckland Carpet Steam ‘n’ Dryin the future. and thanks for sending the invoice.

Sincerely,
Connie Spickelmier

Untitled-4

Date April 20, 2010
As a real estate professional I need reliable vendors who do great work for a reasonable price. I have been recommending Graeme and Auckland Steam ‘n’ Dry Cleaning to my clients for years and they are so happy with the referral it makes me look good. I also have been using them in my own home and I couldn’t be happier with the jobs, the price or the professionalism.

Rob Baxley

Untitled-4

Report Date: 01 May 2010
Member: Debra Craig
Hire Again: Yes

The family room and stairwell carpet were both cleaned. Neither have been cleaned since the construction of the home (10 years). At the completion of the job the carpet looked almost new. There were many areas that showed wear from daily traffic, as well as an area that coffee had been spilled. The job was more than my expectations. I also had them give me an estimate for our master bedroom and bath, which I intend to have done in the near future. Thanks for the excellent work. I am extremely pleased. Member Comments: Our scheduled job was for 9 AM. Philip, arrived at 8:30 AM and was ready to review the areas that needed cleaning to provide an estimate. If we were unhappy with the estimate then that would have been the end.

The estimate was more than reasonable, especially given the quality of the job. The job was completed within an hour and dried within a couple of hours. Philip did advise that the area with the coffee stain may take longer to dry since he had to treat the area more than once. I am pleased and will be contacting these steam cleaners in the near future to clean the master bedroom and bath.

Untitled-4

Report Date: 20th March 2010
Member : Joyce Romine
Hire Again: Yes

I had the carpets cleaned in two rooms, as well as a carpeted staircase. .Member Comments: I decided to only have two rooms cleaned, and see how the work went. Not only was the work done well, but some spots that seemed to disappear in past cleanings only to come back when the carpet dried, are gone and have not come back. Hooray! The carpet dried more quickly than steam cleaning companies I have used before. Overall, I would call this a VERY GOOD job, and will certainly use this company again.

Untitled-4

Report Date: 12th March 2010
Member : Cynthia Poonamallee
Hire Again: Yes
Carpet cleaning throughout home. Comments: Very professional, quality work and very easy to contact.

Untitled-4

Report Date: 23rd Dec 2009
Member : Maggie Walker
Hire Again: Yes

Whole house steam cleaning. Comments: My experience with Waynes service 1 was excellent! I called him after hours on Saturday, he had time to do the job on Sun. and he showed up when he said he would, completed the job, and understood everything I was saying and did exactly what I wanted him to do. My carpets look great and new. Great 24/7 steam cleaning service

Untitled-4

Report Date:18th Dec 2009
Member : Laura Nonnenmacher
Carpet Cleaning Work Done: Yes
Completed Date: June 12, 2009
Hire Again: Yes.
We were moving out of a rental and needed the whole house (2 stories and stairway) cleaned. This is a big house with lots of carpet. Comments: I called and was treated very courteously. Auckland Steam ‘n’ Dry were able to schedule my steam cleaning on short notice (2 days). The carpet cleaner showed up right on time, gave me a reasonable estimate, and it took about 2 hours to do the whole house. The carpet looks great and the technician was friendly and professional. I’ll call this company again, for sure!

Untitled-4

Report Date: 28th September 2009
Member : MYRON GILBERT
Carpet Cleaning Category: Upholstery
Cleaning Category: Floor Cleaning/Polishing/Waxing
Work Done: Yes
Completed Date: September 26, 2009
Hire Again: Yes.

Auckland Steam ‘n’ Dry cleaned our carpet, persian rugs and our couches in the family room, He was also able to clean the entire entrance way and half-bath marble. A huge plant had been sitting in the entrance way and a large hard water stain was left by the plant, which Auckland Steam ‘n’ Dry discovered when they moved the plant to clean the marble. They actually got down on their knees and worked the stain out of the marble! After the entire marble floor was clean, Auckland Steam ‘n’ Dry polished it; now our carpeting, rugs, couches, and marble floor look great – thanks to Wayne Stanley. Comments: Everything was done with pride and professionalism. Excellent team we would recommend to anyone.

Untitled-4

Report Date: 5th October 09, 2009
Member : Tina Lucas
Completed Date: October 02, 2009
Hire Again: Yes.

Cleaned the carpets in my home, including 14 stairs, and applied stain repellant on the stairs. Cleaned the tile entryway adjacent to the garage and cleaned an upholstered chair. Auckland Steam ‘n’ Dry did an excellent steam clean. They were punctual and professional. My husband and I were amazed at how clean they were able to get our tile entryway. It looked like it was brand new. They also did a very nice job on the steam cleaning.

Untitled-4

Report Date: 29th October 2009
Member : Corkie Matson
Completed Date: October 21, 2009
Hire Again: Yes

Cleaned, deodorized, repaired and reinstalled the family room carpet. Comments: My family room carpet had pet stains and a faint odor. I ripped it up to view the
damage underneath and pulled up the underlay. My attempts to clean it only ruined the carpet and created a noxious ammonia odor. I thought I would have to replace the entire carpet in that room. Ron assessed the damage and reassured me that he could fix the problem. He cleaned and deodorized the carpet and installed a new pad underneath.
He then repaired the areas I damaged when I pulled the carpet up and meticulously reinstalled the entire area. The smell returned in one area and he came back and retreated it. The smell is gone, the carpet is back in place and no one can tell where the damage was. Ron was friendly, knowledgeable and professional. He explained the steps he would take and got my approval with each step. He is a perfectionist and I am so impressed with the quality of his work.

Untitled-4

Report Date: 02 November, 2009
Member : Jennifer Kirschten
Completed Date: November 02, 2009
Hire Again: Yes.

I had all of the carpet in my house cleaned and some specific stains treated. Member Comments: Excellent job. Would use them again. Graeme and Dale were very responsive.

Untitled-4

Report Date:06 December 2009
Member : ROBERT NILSSON
Completed Date: November 21, 2009
Hire Again: Yes

Excellent experience. Price was very reasonable. Their responsiveness, punctuality & professionalism was excellent. Member Comments: Auckland Steam ‘n’ Dry were punctual & did an outstanding steam clean. Thanks guys!!

Untitled-4

Report Date: February 04, 2010
Member : SCOTT SMITH
Completed Date: February 03, 2010
Hire Again: Yes
Carpet cleaning of entire house

Member Comments: Exceptional service from beginning to end. Graeme, the owner, returned my initial call very quickly and thoroughly explained their services. Wayne, their lead tech, did the job and called prior to arriving, and went over everything before starting to work. Made sure our expectations were discussed beforehand, and made sure we were happy after he was done. If we had known about Auckland Steam ‘n’ Dry Cleaning before, we wouldn’t have waited so long to have our carpets cleaned!

Untitled-4

Report Date: 11 February 2010
Member : Randy Hall
Category: Carpet Cleaning
Completed Date: September 25, 2009
Hire Again: Yes

Carpet cleaning on a hallway and living room. These guys were great! Very professional and fast. Two guys showed upand immediately got to work. I had already moved most furniture out of the room being cleaned for which Auckland Steam ‘n’ Dry expressed gratitude. As they were cleaning Auckland Steam ‘n’ Dry noticed the carpet edge leading to another room hadn’t been properly fixed. One guy went to the truck and got a strip of carpet tack and the carpet puller and properly affixed the carpet. Auckland Steam ‘n’ Dry didn’t ask for anything additional for the extra work! I was very impressed. Carpet looked great, too. Will absolutely use them again!

Untitled-4

Report Date:14 February 2010
Member : Chris Anderson
Category: Carpet Cleaning
Completed Date: January 28, 2010
Hire Again: Yes

Cleaned carpets in my new house a few days before I moved in. member Comments: Sturat was extremely professional and easy to get it touch with by phone (even after hours). I called him a few days before I needed the work done and he happily agreed. When I asked for a general quote (4bd/2br/160sqm) He told me that Auckland Steam ‘n’ Dry were having a special for 3 rooms at $89 + any remaining rooms and hallways. When I was pulling into my new neighborhood in Torbay I recieved a call from Mary apologizing and letting me know Auckland Steam ‘n’ Dry may be 30 minutes late. I told him I wouldn’t be able to wait around, so I hid a key and headed back to Sac. He called me later that evening saying they were not able to make it out there, but asked if they could do it first thing the next morning for a flat rate of $89.00!

The one other issue I had was that after we moved in a neighbor came by and said that we better check our fire alarms because it was going off like crazy for 24hrs after the carpet guys left! This slip in professionalism dinged Auckland Steam ‘n’ Dry from an A to a B. As far a quality, the carpets were in pretty good condition to begin with, but it still looked like they did a very nice steam clean. My carpets were soft and fluffy when we moved in! I will use Auckland Steam ‘n’ Dry again, but I will make sure I’m living in the house first!

Untitled-4

Report Date: 01 April 2009
Member : Phillip Darling
Hire Again: Yes
steam cleaning and tile sealing
Member Comments: Really stood behind their work and took of us very well.

Untitled-4

By Elaine – 23 Oct 2009
I have a large tiled area in the kitchen and eating area that needed cleaning and sealing. Auckland Steam ‘n’ Dry. came out quickly and did a thorough, professional job. The tile and grout looks so much better now and I am ready for the holidays. I highly recommend this company and their services. Very friendly and reliable as well.

Untitled-4

Outstanding Job!

By Gina – 24 Dec 2008
I rent out a home in the Mt Wellington area. Before the latest tenants took occupancy, I replace the carpet throughout the entire house. The tenants where only there for a few months but had completely destroyed the carpet. With the economy the way it is, replacing the carpet would have really strained my finances. I decided to give Auckland Steam ‘n’ Drysteam cleaning a shot.
A friend of mine had used these carpet cleaners and highly recommended their services. When I phoned the company to inquire about the cost, the staff was unbelievably understanding to my plight. I explained that I reside in the bay area and really needed someone I could rely on. The owner of the company called me back and said he would personally handle the estimate himself. I was shocked at house quick he got a crew out to my house to clean the carpets but I was even MORE surprised at how my carpeting came out. It was back to normal! Auckland Steam ‘n’ Dry even managed to get the candle wax out of the carpeting! I still don’t know how they managed that! I will never use anyone other then Auckland Carpet Steam ‘n’ Dry Carpet cleaning again and highly recommend them! Thanks guys!

Untitled-4

Delivered on their promise!
By dave – 21 Sep 2008
I am happy to say that Auckland Carpet Steam ‘n’ Dry Cleaning delivered on their promise; great service with great clean! Nice to know that the old way of doing business has not died!

Untitled-4

I highly recommend these Carpet Cleaners at Auckland Carpet Steam ‘n’ Dry…
By Adam 18 Jun 2008
Auckland Steam ‘n’ Dry Carpet Cleaners has done a fantastic job for me on numerous occasions. One time I flooded my front room and within twenty minutes of calling them someone showed up to suck out all the water out of my front room. I though Auckland Steam ‘n’ Dry would charge me hundreds of dollars for the emergency work but to my surprise the charges were quite reasonable. Auckland Steam ‘n’ Dry are always very courteous and helpful when they come to clean my carpets. I would recommend them to anyone including my own family. Auckland Carpet Steam ‘n’ Dry Cleaning One is the best Carpet Cleaners that I have ever had clean my carpets.

Untitled-4

Quality Service!
By Graeme Webb – 10 Sep 2007
Auckland Carpet Steam ‘n’ Dry Cleaning is the only carpet cleaners I refer to my friends and family. They do a fantastic job cleaning carpeting and tile but more importantly Auckland Steam ‘n’ Dry provide the best customer service anyone could ask for. It’s nice to know that when I refer them to people I know Auckland Steam ‘n’ Dry are in good hands.

Untitled-4

Auckland Carpet Steam ‘n’ Dry Cleaning
By Kari – 21 Feb 2007
Auckland Carpet Steam ‘n’ Dry Cleaning carpeting & Tile Cleaning cleaned my carpets the other day, and I was floored by how great they look, they look brand new again. Auckland Steam ‘n’ Dry did a better job than anybody else I have ever used. They were professional, friendly, very reasonably priced, and will never use anybody else again!

Untitled-4

Outstanding Service!!!
By Mr Charles – 1 Nov 2006
They do a fantastic job!! I will recomend Auckland Carpet Steam ‘n’ Dry to everyone that I know

Untitled-4

By Nancy – Jul 7, 2006
Auckland Carpet Steam ‘n’ Dry is hands down the best if have ever worked with!!! Not only do the leave your carpets squeaky clean, Auckland Steam ‘n’ Dry have come to my rescue with water damage in my home. They were able to get all the water out and prevent additional damage. Simply the best in the entire Auckland wide region!!!

Untitled-4

Amazing
By Shirley – 4 Jan 2006
I still can’t believe I don’t have to replace the carpeting! I wish I would have done it sooner. Auckland Carpet Steam ‘n’ Dry I will never lose your number!

Untitled-4

By Elk Grove, - 16 Oct 2005
The work will not be done until this Saturday so it is premature to rate the work. So far the experience has been very favorable. All follow up questions have been answered honestly even when the response benefited another company.

Untitled-4

Report Date: 05 Apr 2005
Member : FRANKLIN & JUDIANA LUM
Hire Again: Yes

Graeme and a helper came cleaned all the carpets for our 200 sqm. house, including all 5 bedrooms, living/dining area, family room, hallways (2x downstairs & upstairs), and all the stairs for us before we moved into our house. Auckland Steam ‘n’ Dry were very fast. It took them about little over an hour of time. Graeme offered to come back to do touch ups after the movers moved all our things in. He came back to do touch up for free about 2 weeks later; he recleaned all the high traffic areas and all the stairs after the movers came.
I also had him cleaned out a new area my daughter poured 3 bottles of Elmer glue on and a new pet urine. He charged me $80 for the removal of the glue and pet urine. He cleaned out all he could that day. Best of all, he came back for the 3rd time and took out the rest of the glue spots out for free. We still have a few hard glue spots that are there but not too obvious. It was a lot of glue and very hard to clean all out because when it is wet you can’t tell.Member Comments: Overall, we are very happy with the carpet cleaning job. We had a very good experience. :) I’d recommend Steam ‘n’ Dry for as great carpet cleaners. He’s very easy to talk to and he is very prompt and professional. I’d definitely use him again when I need carpet cleaning.

Untitled-4

Report Date: 10 Dec 2004
Member : TAMMY LATOUR
Hire Again: Yes
The carpet & upholstery cleaning service was awesome. Auckland Steam ‘n’ Dry arrived right on time and were friendly and gracious. They were respectful of my home and finished in a prompt manner. Auckland Steam ‘n’ Dry made the whole experience pleasant one and worry free. My carpeting looks cleaner than ever.

Untitled-4

Report Date: 12 January 2004
Member : LESLIE HAYNES
Hire Again: Yes

Had him come to our empty duplex for the second time in 6 months (tenant vacancy). He cleaned carpets in the living room, dining room, hallway, master bedroom and guest bedroom in one hour, from start to finish. His assistant worked on extensive stains in the dining/living area. By the time Auckland Steam ‘n’ Dry were finished the carpeting looked brand new. (It was an upgrade carpeting purchased only 2-1/2 years ago, though it looked much older before Service 1).Member Comments: Since Mary answered our very specific questions over the phone before he came out, he set up promptly when he arrived & went straight to work. Best carpet cleaners

Untitled-4

From: Mike Skilling [mailto:mike.skillxxx@xtra.co.nz]

Sent: Tuesday, 31 March 2015 5:32 p.m.

To: Mary Stephens

Subject: Re: Our wool carpet in our downstairs flat is 5 yrs old and in need of a damn good clean.In the kitchen lounge area it is a little bit matted and soiled from foot traffic, Pets and spilt food. Total is about 40 sq m.

Thanks Mary

Phil came today and completed the task so well.

Appreciate the prompt response and professional service…thank you all.

Mike